Learning Technology Specialist – Coolangatta


Feros Care is a vibrant and modern not-for-profit organisation that’s been offering innovative, and leading edge care and support services that focus on creating opportunities for seniors and people living with disability to create their best life in both residential aged care settings and in the community.This role will see you develop and manage learning technology including the Learning Management System (LMS) and other tools to support an environment of continual learning and development. If you have had experience as a Senior LMS Administrator with responsibility for the implementation, design and maintenance of the LMS and you have dabbled in Instructional Design or have an interest developing your skills in this area, we may have just the role for you.Key Responsibilities:Your primary areas of responsibility will be focused around:The four key areas of Course and Tenant Management, Security and Data Management, Training Administration, Reporting and SupportEnsuring accuracy in creating courses, catalogues, updating course content and develop reports that will give accurate data to the organisationDeveloping and processing audit reports to ensure organisational compliance targets for learning are achievedFollowing up with reporting managers to resolve non-complianceDeveloping and implementing training programs, processes and structure in the Learning Management Systems (we currently use Janison) to support easy user accessEnsure that your client groups are well trained and resolve any gaps in training needs for your clientsLiaising with the IT team to maximise integration of dependent systems including our HRIS and email systemsInvestigate and resolve any data or system inconsistencies or discrepanciesDeveloping learning solutions in line with the strategic intent and purpose and assist with curating appropriate learning content for the organisationEngage with and project manager internal or external designers to develop online learning contentAbout You:To be successful in this role you will possess the following:Cert IV in training and assessment (TAE40116 or equivalent)Qualifications in Computer Science and experience within a learning/education environmentDemonstrated experience with administering a Learning Management System (Janison experience would be ideal but please just let us know which one/s you have used)High level IT skills within database management with experience in performing system configurationsExcellent verbal and written communication skillsAbility to build relationships to achieve project and operational goalsAdvanced Excel skills – performing a V-look up and using pivot tables will be a piece of cake for youYou will use your skills in influencing and negotiating to move projects forward and work collaboratively with your SMEs and completing projects to timelinesSound analytical skillsExperience in the development, delivery and evaluation of adult learning solutionsTechnology experience in developing and publishing elearning courses as well as video editing software (current elearning authoring tool is Articulate 360) would be ideal but this may be an area of interest that you would love to developNow, if what we have said excites you then please submit your application to us. Be sure to demonstrate your aligning experience clearly in your resume.The Benefits:Feros Care offers a great range of benefits including a fantastic working environment, salary packaging, professional development and health & well-being programs. Our team are fun and creative. We love to play and bring this sense of fun to work with us everyday. We love our work environment as we are located across the road from the beautiful Coolangatta beach. Catching up for a team meeting at a picnic table or completing a ‘Check-In’ with your manager whilst walking along the beach is just the way we roll. We are also serious about developing you to complete your ‘Best Life’s Work’. Sure, we will expect you to perform but we will support you to reach your KPI goals and provide development and growth challenges and opportunities along the way.Sounds like you? Make 2018 your year, GROW BOLD and submit your application today.For more information about this role please see the attached position description.  This is a full time fixed term contract for 12 months.Please note that successful applicants are required to complete a criminal history statutory declaration and undergo an Australian Federal Police Check.At Feros Care, we truly believe that ‘everyone matters’ and actively seek to include, welcome and value the unique contributions of all people.  Our culture, our core values and the connection we have with the community is driven by our 860 staff members who represent 28 different cultures including Aboriginal and Torres Strait Islanders.  We strive to be a leader and advocate for diversity and inclusion. We harness a culture that embraces individual differences in all its glory.We encourage people with disability, lived experience of disability, Aboriginal and Torres Strait Islanders and people from culturally diverse backgrounds to apply for this job. Australia - QLD Gold Coast

Learning Technology Specialist - Coolangatta

  • New opportunity to drive your learning career forward in 2018
  • Full Time, Fixed Term Contract (12 months)
  • Work with a view of the Beach - office location in Coolangatta, QLD

Feros Care is a vibrant and modern not-for-profit organisation that’s been offering innovative, and leading edge care and support services that focus on creating opportunities for seniors and people living with disability to create their best life in both residential aged care settings and in the community.

This role will see you develop and manage learning technology including the Learning Management System (LMS) and other tools to support an environment of continual learning and development. If you have had experience as a Senior LMS Administrator with responsibility for the implementation, design and maintenance of the LMS and you have dabbled in Instructional Design or have an interest developing your skills in this area, we may have just the role for you.

Key Responsibilities:

Your primary areas of responsibility will be focused around:

  • The four key areas of Course and Tenant Management, Security and Data Management, Training Administration, Reporting and Support
  • Ensuring accuracy in creating courses, catalogues, updating course content and develop reports that will give accurate data to the organisation
  • Developing and processing audit reports to ensure organisational compliance targets for learning are achieved
  • Following up with reporting managers to resolve non-compliance
  • Developing and implementing training programs, processes and structure in the Learning Management Systems (we currently use Janison) to support easy user access
  • Ensure that your client groups are well trained and resolve any gaps in training needs for your clients
  • Liaising with the IT team to maximise integration of dependent systems including our HRIS and email systems
  • Investigate and resolve any data or system inconsistencies or discrepancies
  • Developing learning solutions in line with the strategic intent and purpose and assist with curating appropriate learning content for the organisation
  • Engage with and project manager internal or external designers to develop online learning content

About You:

To be successful in this role you will possess the following:

  • Cert IV in training and assessment (TAE40116 or equivalent)
  • Qualifications in Computer Science and experience within a learning/education environment
  • Demonstrated experience with administering a Learning Management System (Janison experience would be ideal but please just let us know which one/s you have used)
  • High level IT skills within database management with experience in performing system configurations
  • Excellent verbal and written communication skills
  • Ability to build relationships to achieve project and operational goals
  • Advanced Excel skills – performing a V-look up and using pivot tables will be a piece of cake for you
  • You will use your skills in influencing and negotiating to move projects forward and work collaboratively with your SMEs and completing projects to timelines
  • Sound analytical skills
  • Experience in the development, delivery and evaluation of adult learning solutions
  • Technology experience in developing and publishing elearning courses as well as video editing software (current elearning authoring tool is Articulate 360) would be ideal but this may be an area of interest that you would love to develop

Now, if what we have said excites you then please submit your application to us. Be sure to demonstrate your aligning experience clearly in your resume.

The Benefits:

Feros Care offers a great range of benefits including a fantastic working environment, salary packaging, professional development and health & well-being programs. Our team are fun and creative. We love to play and bring this sense of fun to work with us everyday. We love our work environment as we are located across the road from the beautiful Coolangatta beach. Catching up for a team meeting at a picnic table or completing a ‘Check-In’ with your manager whilst walking along the beach is just the way we roll. We are also serious about developing you to complete your ‘Best Life’s Work’. Sure, we will expect you to perform but we will support you to reach your KPI goals and provide development and growth challenges and opportunities along the way.

Sounds like you? Make 2018 your year, GROW BOLD and submit your application today.

For more information about this role please see the attached position description.  This is a full time fixed term contract for 12 months.

Please note that successful applicants are required to complete a criminal history statutory declaration and undergo an Australian Federal Police Check.

At Feros Care, we truly believe that ‘everyone matters’ and actively seek to include, welcome and value the unique contributions of all people.  Our culture, our core values and the connection we have with the community is driven by our 860 staff members who represent 28 different cultures including Aboriginal and Torres Strait Islanders.  We strive to be a leader and advocate for diversity and inclusion. We harness a culture that embraces individual differences in all its glory.

We encourage people with disability, lived experience of disability, Aboriginal and Torres Strait Islanders and people from culturally diverse backgrounds to apply for this job.

To apply online, please click on the appropriate link below. Alternatively, for a confidential discussion, please contact Katy Cox on 07 5669 0593, quoting Ref No. 786769.