We are looking for a game changer. A dynamic and flexible individual who is outcome-oriented with a focus on amazing client experiences. We’re on the lookout for someone who understands the aged care industry, knows the importance of strong relationships and has a serious passion for helping people.We are excited to fill this brand new position with someone who wants to work with the aspire4life management team to improve the lives of older Australians and their families.This 12 month fixed-term contract role is based in our Tweed Heads office.What will I be doing as an Operations Manager? Become the subject matter expert for all aspire4life programsOversee operations of our contact centreUse Business Intelligence tools and reporting to WOW our stakeholdersMastering client and staff experienceEstablish and maintain continuous improvement programsWork with the aspire4life team to create strong industry communities of practiceRepresent aspire4life as an ambassador at industry and internal events What you need to bring to us:5+ years’ experience in aged care or communityProven professional people management, and leadership experienceTertiary qualifications in the health or aged care industriesAn unrestricted Australian driver’s licenceAbility to interpret data, manage risk and implement workforce management plansFor brownie points:Management of a large national or subcontracted workforceCoordination of multiple service portfolios with a high annual revenue‘Age is just a number’ mentalityThe zest and enthusiasm required to disrupt systems with continuous improvement practicesWhat we bring to you:A position with purposeFree access to over 80 fitness centres and providersEmployee Assistance ProgramSalary packagingTruly fun, flexible and supportive work environment – we walk the talkA chance to be recognised and rewardedSupport from an in-house training and development teamPlus, meaningful experiences where you know you are making a positive impact in the local community every day – from where you’d rather be…About aspire4life:aspire4Life, powered by Feros Care, is a leading assessment and case management agency delivering world-class assessment, planning, coordination, restorative and wellbeing services. Our mission is to make a difference and provide genuine and valuable care and attention for everyone we work with. What we care most about is helping people live bolder lives. Better connected. More active. More fulfilling.We place a strong importance on our culture and strive to create an environment where staff are able to do their best life’s work. We love diversity within our teams, it brings richness in ideas, perspectives. It makes us a better organisation and allows us to achieve more than we could have imagined.Apply Now! Variety is the spice of life - everyone is welcome and everyone matters at aspire4Life. We are proud to be an inclusive organisation, embracing all people, regardless of ethnicity, culture, gender, identity, sexual orientation or disability.aspire4life acknowledges the traditional owners of this land, the Aboriginal & Torres Strait Islander People of this Country. We also pay respects to Elders past and present, who strive to build a better and more sustainable future for future generations.When successful, you will be required to undertake a criminal records check in accordance with legislation and have the right to work in Australia.
90000
AUD
Australia - QLD
Gold Coast
Tweed Heads
2485