Local Area Coordinator – Aboriginal and Torres Strait Islander – Townsville



We’re Feros Care. And what we care most about is helping people live bolder lives. Healthier. Better connected. More active. More fulfilling. We don’t just want you to live. We want you to dream. To get your feet wet and your hands dirty. To laugh, have friends, be happy. To have ambitions, passions, plans. We call it growing bold and for over 30 years, we’ve been making it real, both for older Australians and those living with disability. We can support you in many ways and with many services.  We can help with residential aged care, home care, home maintenance, veteran’s services, community care, or getting you back on your feet after a hospital stay. FerosCare is proud to work in partnership with the National Disability Insurance Agency (NDIA) to deliver Local Area Coordination Services in Northern Adelaide,Barossa, Mackay, Townsville,and ACT. About the role: As a Local Area Coordinator (LAC) at Feros Care, you will be the heartbeat of the NDIA in your local community working with people with disability and their families to access and navigate the National Disability Insurance Scheme. Our work is varied and diverse, will see you connecting with people from all walks of life, and is never short on the high-five opportunities. If you’re looking for a meaningful career where no two days are the same, we want to hear from you! What you’ll be doing: Assisting Aboriginal and Torres Strait Islander and non-Aboriginal and Torres Strait Islander people, families, carers and broader communities to access relevant information about the NDIS and assist with enquiries about the scheme    Assisting Aboriginal and Torres Strait Islander and non-Aboriginal and Torres Strait Islander participants to develop a plan which includes their goals, needs and wishes    Assisting Aboriginal and Torres Strait Islander and non-Aboriginal and Torres Strait Islander people deemed not eligible for the NDIS scheme, their families, and carers with information linkages and supports to utilise natural supports and connect with their community    As a subject matter expert, work collaboratively with communities, positively representing Feros Care to strengthen capabilities and adopt sustainable capacity building and stakeholder engagement activities  Build and maintain strong relationships, partnerships and alliances with government, community groups, organisations, and peak bodies   What you’ll need to have: Identify as Aboriginal and/or Torres Strait Islander  Knowledge and understanding of Aboriginal and Torres Strait Islander people and cultures  A genuine desire and modern approach to empowering Australians with disability A relevant qualification in disability, allied health or community services is highly regarded Solid understanding of Windows applications, mobile technology, and remote working Excellent verbal and written communication skills Proven ability to work collaboratively with a wide range of stakeholders  A person-centred approach to outcomes, confidentiality, and professional integrity Demonstrated experience or sound understanding of planning, implementing and evaluating community engagement events with Aboriginal and Torres Strait Islander people As this role has an emphasis on community participation, an unrestricted driver’s licence is required An unwavering commitment to upholding the Feros Care values and core pillars of the NDIS What we can do for you:  Salary and Entertainment Packaging options for full-time positions up to$15,900 per yearDaily travel allowance and flexible working options availableFeros Care employee Fitness Forever options and discounts on Private Health Insurance Access to Nutrition, Financial Coaching, and Legal and Wellbeing Counselling via our Employee Assistance Program Comprehensivenew starter program over four weeks delivered either virtually or in sunny Coolangatta, all expenses paid Diversity and Inclusion FerosCare is committed to employing a diverse workforce and encourages applications from a wide variety of people with varied backgrounds and lived experience. In our recruitment processes people of Aboriginal and Torres Strait Islander descent or CALD backgrounds are encouraged to apply. The filling of the position is intended to constitute a special opportunity measure under section 8(1) of the Racial Discrimination Act 1975 (Cth), s 27 of the Discrimination Act 1991 (ACT), s 105 of the Anti-Discrimination Act 1991 (Qld) and s 65 of the Equal Opportunity Act 1984 (SA). The positions are therefore only open to Aboriginal or Torres Strait Islander applicants. If you have a disability and would like some support through the Recruitment process, please do not hesitate in contactingFerosCare’s Recruitment Team to ensure all your individual needs and communication requirements are met on either phone 07 5669 0559 (option 3) or emailtalent@feroscare.com.au If the above sounds like you, we can’t wait to hear from you! A full copy of the Position Description including Selection Criteria can be found on our website; please be sure to really show us who you are and what you can do by addressing the Selection Criteria in your cover letter. To apply online, please click on the linktostart your application process. FerosCare acknowledges and pays respect to the Traditional Custodians of this land on which we work.   Position Description - Aboriginal and Torres Straight IslanderLAC 65000 AUD Australia - QLD Townsville & Northern QLD Townsville