Senior Local Area Coordinator



Feros Care is proud to partner with the NDIS to deliver Local Area Coordination services in Northern Adelaide.  We are shaking up the industry and looking for like minded go-getters to join us in our mission to help people live independent and bold lives! About the role: The Senior Local Area Coordinator is a highly experienced Local Area Coordinator (LAC) who holds a dual role within Local Area Coordination teams. Due to the experience and knowledge of the Senior LAC, the dual aspects of the role involves both planning for complex NDIS Participants and mentoring LACs in their role. This is a full time, fixed term contract to June 2023, with the possibility of extension.Closing Date: Monday 11th of July - all applications should be submitted before this date.Key responsibilities: Actively support participants throughout their pathway experience Act as an escalation point for complaints/complex queries and issues. Coach and mentor team members in the provision of planning and effective management of complaints/complex enquiries.Maintain oversight of specialist or complex cases to ensure equitable and positive outcomes for people with a disability. The boxes you will tick: Experience working as an NDIA delegate or a Partner in the Community (PITC) LAC for a minimum of 1 year. Demonstrated competency and commitment to helping people with complex needs to reach their goals. Experience in coaching, mentoring, or training of staff. Strong understanding of key principles of the NDIS for participants and communities Experience implementing person-centred approaches and other contemporary disability and community services practices. Ability to work collaboratively, analyse, problem-solve, and contribute to consistent, yet innovative work practices. Ethical, inclusive, and non-judgmental attitude towards others Highly developed verbal and written communication (including report writing), interpersonal and negotiation skills. Understanding of the key principals, philosophy, and opportunities of the NDIS for Participants Ability to adapt and support others in a changing environment and ability to prioritise competing demands. Ability to manage workflows, meet deadlines and achieve targets as an individual and through leadership across a team.For brownie points: Relevant qualifications in allied health, disability services, education, human services, community development, social work, or other qualification in line with the responsibilities of the position What we can do for you:  Extensive training, development, and career opportunitiesSalary Packaging (up to $15,899 per annum), plus Entertainment and Meal packaging (up to $2500 per annum)Access to Nutrition, Financial Coaching, and Legal and Wellbeing Counselling via our Employee Assistance ProgramComprehensive new starter program over four weeks delivered virtuallyFlexible working arrangementsPaid Parental leaveAbout our culture As a not-for-profit, you can rest assured knowing that we’re always giving right back to those who need it most.  We actively seek to include, welcome and value the unique contributions of all people. We encourage applications from Aboriginal and Torres Strait Islander people, people from Cultural and Linguistically Diverse Backgrounds, and people with disability.  We’re also highly invested in the safety of our team members everything from through COVID safe practices to SOS messaging to support our mobile workforce.  If you would like to discuss accessibility requirements, preferred communication methods or other possibilities please contact talent@feroscare.com.au. If the above sounds like you, we can’t wait to hear from you! A full copy of the Position Description including Selection Criteria can be found on our website; please be sure to really show us who you are and what you can do by addressing the Selection Criteria in your cover letter. To apply online, please click on the link to start your application process. Feros Care acknowledges and pays respect to the Traditional Custodians of this land on which we work.Position Description 85000 AUD Australia - SA Adelaide Hills & Barossa Adelaide 5000